Support

Contact us

Email info@noquarter.co with your organization name, the feature you need help with, and what happened. For an app issue, include your device model and app version if available.

Please do not send passwords, sign-in codes, payment-card details, or private access links.

Signing in to Unlisted Ops

Unlisted Ops is the staff app for organizations using Unlisted. To sign in with an account, an organization owner must first add you to the organization. Use the email address associated with your membership.

If you see “No Ops access”, contact your organization owner. Staff can also scan an operations access QR code supplied by their organization instead of signing in; that access is limited to the activities enabled for the link.

If scanning is unavailable, enable camera access in your device settings. If an access link has expired or been revoked, ask your organization for a new one.

Tickets, orders, bookings, and refunds

Contact the organization named on your ticket, order, or booking for questions about an event, purchase, cancellation, or refund. They manage the transaction. If you cannot find their contact details, email us with the order reference and organization name.

Terminal payments

Card payments in Unlisted Ops use a compatible Mollie terminal connected to your organization. Check that the terminal is online and selected in the app. If the result of a payment is unclear, check the existing payment status before starting another sale.

Organizations labelled “Demo — no real charges” simulate payments and refunds. Demo payments do not need a terminal, a Mollie connection, or payment-card details. Operational emails are disabled in demo organizations; account sign-in emails still work.

Privacy and personal data

Read our privacy policy for information about how data is used. For privacy questions or requests concerning your personal data, contact info@noquarter.co.